As a native of Ottawa, Joanne is very proud of her home town. A mother of five boys, she is active in her community including Board Member of Carleton Memorial Day Care. With over 20 years experience in customer service and project management roles, Joanne's people skills are what her clients appreciate most.
Joanne has the designation of Pivotal ASA (Accredited Senior Agent, specializing in serving Seniors), eAgent and Certified Negotiation Expert (CNE).
Joanne lives in Findlay Creek with her husband Mark, their two sons Sean & Liam and their dog Maggie.
Mark, married to Joanne, joined the team in May 2012 after spending 27 years in various customer facing roles in hi-tech. Before that, Mark was a kid working in his father’s TV store. With a lifetime of customer engagement comes a natural focus on all things relating to sales & service. Mark believes the key to a great buying and selling experience is taking care of all the details involved in a successful trade. Outside of the office, Mark’s volunteer work includes Past President and now active Board member of the not-for-profit Carleton Memorial Day Care Corporation. Leisure hours are spent with an active family, playing music & walking the dog.
Office Manager & Administrative Assistant
Beginning her life as a 'Prairie Flower' in Saskatchewan, Kathryn spent the next 15 years moving around Newfoundland & Labrador with her RCMP family, eventually settling down in our beautiful Nation's Capital, Ottawa. As a mother of two daughters, Kathryn has enjoyed volunteering throughout her girl's elementary school years, helping with the kinders, reading groups, pizza days, and numerous special events.
Kathryn's administrative roles have been with Real Estate/Wills & Estates, Criminal, Civil and Family Law firms, Ottawa Carleton School Board, RCMP Veterans' Association: the Quarterly, and currently as The Wilson's administrative assistant.
As an animal lover, especially felines, Kathryn and her family reside with three cats, support area ferals & are supporters of the Ottawa Humane Society.